Our Payment Policy

Full payment is required during the scheduling of the strategy writing session. First draft documents will be delivered within 5-6 business days after meeting one of our executive resume writers. All other services are due after the revised documents are delivered.

If the client requests to cancel the resume writing appointment in a reasonable timeframe (72 hours or more), we will provide the full payment back, subtracting $95 + GST for administrative fees. A 50% of the total payment may be withheld if the cancellation request was less than 72 hours. For postponement requests, we will do our best to re-accommodate the client’s appointment at no additional cost.

But after the services are rendered, unfortunately there would be no refund issued under any circumstances, as the writer spends valuable time during the resume writing interview and in developing the customized resume and marketing documents.